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Return FAQs

Q1.  What is the return policy for Curvaceous Boutique, LLC?

Q2.  What is your policy on return?

Q3.  What items are final sale?

Q4.  Where do I send my returns?

Q5.  Does my Store Credit Expire?

Q6.  Do you offer refunds or price adjustments?

Q7.  I have a question, may I email the store?

Q8.  I refused the package or there was an issue with my address; can I get a refund?

 


WE ARE NOT RESPONSIBLE FOR ANY SHIPPING COST FOR RETURNS 



Q1.  What is the return policy for Curvaceous Boutique, LLC?


Curvaceous Boutique is quality conscience; therefore if you are not 100% happy with any article of clothing*, you are able to make an return within 14 days of receiving your order from the postal service. A store credit will be issued in the form of a online store credit sent via email. Once we have received your return please allow up to 72 hours for processing. No cash or credit refunds.

 Please note that we are not responsible for items shipped back to us should they be lost or damaged during transit and as such we urge you to insure your item as this will provide you with recourse with the shipping company.

 

Q2.  What is your policy on return?

You can return unworn, unused items within 14 days of ship date for an online store credit only.  Items must have all tags attached.  Please be aware if you returns a garment that has cigarette smoke, odors, perfume scent, deodorant or makeup, jewelry or ring snags, etc, we will not accept return and you would be responsible for shipping cost to return items. Curvaceous Boutique reserves the right to refuse any return that does not meet the aforementioned requirements.

 All purchases made with partial or full gift certificates(Store Credit/Merchandise Credit) are final sale no return or exchange

Q3.  What items are final sale? final sale.


Clearance, Jewelry and Handbags and some Sales Promotions are final sale items.  Final Sale means that items can not be exchanged or refunded.  If you return a final sale item, we will not issue a store credit or refund and you will be responsible to contact us to pay to have the item shipped back to you. 

ITEMS STAMPED FINAL SALE NO RETURN/EXCHANGE WILL NOT BE ACCEPTED

  All purchases made with partial or full gift certificates(Store Credit/Merchandise Credit) are final sale no return or exchange


Q4.  Where do I send my returns?

Please submit your return to our Corporate Office

Curvaceous Boutique

415 N Military Highway Suite 21-22

Norfolk, Va 23502

 

(PLEASE NOTE): If the items are received back to us not in the original condition, they will be mailed back to you).  All items should be sent with delivery confirmation as we are not responsible for lost packages.


We send all packages via USPS and recommend sending items back to us using USPS.


 

Q5.  Does my Store Credit Expire?

When returning any item, Curvaceous will provide a store credits.  Store Credits never expire.  Be careful and always save your email contain your store credit number. We will not replace store credit if it's misplaced or lost.

 All purchases made with partial or full gift certificates(Store Credit/Merchandise Credit) are final sale no return or exchange

Q6.  Do you offer refunds or price adjustments?


Curvaceous Boutique doesn't offer any form of refund or price adjustment.
          

 

Q7.  I have a question, can you help me?


            Email Inquires: curvaceousboutique@gmail.com

 

Q8.  I refused the package or there was an issue with my address; can I get a refund?

If you order was successfully shipped and you refused the item or if USPS finds the address as undeliverable we will not issue a refund.  Instead a store credit will be emailed to you.  Curvaceous Boutique does not issue refunds. 

 

 Please note that we are not responsible for items shipped back to us should they be lost or damaged during transit and as such we urge you to insure your item as this will provide you with recourse with the shipping company.

 

 

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